Effective Date: June 2024

1. Introduction

Welcome to Paladin Pest Solutions (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, www.paladinpestsolutions.com (the “Site”), and use our services.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information about how you use our website and services, including pages visited and time spent on the Site.
  • Transaction Data: Details of the services you purchase from us, including date and amount.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide, manage, and improve our pest, termite, and moisture solutions.
  • Communication: To respond to your inquiries, send service updates, and provide customer support.
  • Marketing: To send promotional materials, newsletters, and special offers, provided you have consented to receive them.
  • Analytics: To analyze website usage and improve our services.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given your consent for us to process your data for specific purposes.
  • Contract: When processing is necessary for the performance of a contract with you, such as providing our services.
  • Legal Obligation: When we are required to comply with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and interests.

5. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processors and marketing partners. These parties are contractually obligated to protect your data.
  • Legal Requirements: If required by law or to protect our rights, we may disclose your data to legal authorities or regulatory bodies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, access controls, and secure servers.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. The retention period will vary depending on the type of data and the purpose of processing.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct or update any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
  • Right to Data Portability: You can request that we transfer your data to another organization or directly to you, in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data based on our legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us at [email protected].

9. Cookies

Our website uses cookies to enhance user experience. Cookies are small files placed on your device that help us remember your preferences and understand how you use our Site. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Paladin Pest Solutions
Email: [email protected]